State Farm® Insurance Agent Colleen Henkelman

"Colleen was a pleasure to work with. She went far and beyond to help my husband and myself. We switched all our policy over to State Farm. We are very happy and pleased to be with Colleen and her very nice staff. Thank you Colleen"

"Hello. I called Colleen's office a couple of times for a rate quote. Due to my claims history, they were unable to underwrite me (too many claims although I was only at fault on one of those). However, they are partnering with another company that underwrites high risk drivers. They were to reach out to them and contact me. That was several weeks ago. I have heard no response even though I reached back out to them and they assured me they would be in touch. The issue is not that they can't provide coverage. The issue is extremely poor customer service in them not getting back to me with any update Thanks."

"You will save a extra hundred dollard on your premium. They offer the best insurance service in Saint Louis. Thank you Donna and Colleen."

"Just switched over from Travelers and so far everyone there has been super helpful and nice! Also saved a ton of money on my car insurance, so big bonus there. :)"

"April was very helpful. Colleen is my agent."

"AMAZING customer service! My calls and questions are always answered promptly. I would highly recommend speaking with anyone in her office! Everyone is very personable and happy to help!"

"Colleen is so helpful. She listens to all your questions and gets back with you so fast. I appreciate all you have done not only for me but also my parents!"

"I have Been with Colleen since she took over for Lee many years ago. They are always there for me whenever needed !! You want someone that honestly cares go to Colleen and Co. Amazing"

"We have been with Colleen for a decade or so now and we absolutely love them! The office is very personable and always able to answer questions that we may have. We also love working with Brian as well. The whole team is amazing and very responsive to any issues that may arise regarding our policy (i.e. roof damage, accidents, etc.)"

"Colleen is great. I bombard her with questions and she never fails to get me a timely answer. Thanks Colleen!"

"Colleen and her team are amazing, they have been supportive through basement backup, car mishaps and help identify life insurance needs."

"Colleen and Brian have been amazing to work with. They are always quick to respond and answer any questions that we have. We have switched all of our insurance over to them both personal and business. I highly recommend them!"

"Very thoroug & courteous."

"Colleen is our agent for our homeowners and auto insurance and she is by far the best in the business! Her and her team (Brian and Donna) are absolutely amazing in answering all of our questions and explaining everything in great detail so there is no confusion. They are always very professional and truly care about what’s best for us and our needs. They make us feel valued as a customer. Highly recommend!"

"Very professional and helpful group that Colleen has working for her. Have had insurance with her for a long time and I will not go anywhere else. Easy to reach and very quick to resolve any issues that happen to occur. I highly recommend her office for your complete insurance needs."

"My husband and I could not thank Colleen and her team enough, especially Donna. Our basement flooded on a Friday and it was also 4th of July weekend. Donna and Colleen went above and beyond to make sure we were taken care of. Her quick response to our situation saved us from having even more damage to our drywall and our things. She was able to get a company out that evening on a holiday weekend to start the drying out process. We could not recommend this office enough. They truly care and you are more than just a number."

"Colleen is always really prompt to get back to me with any inquiries I have. She’s very helpful and friendly. I always feel like I’m getting the best care."

"Great people to work with!"

"Colleen and her office are always available and responsive. They look out for my family and provide us with the necessary details that some may overlook. Colleen and her team always ensure we completely understand every aspect of every step of the process."

"Great customer service. Very helpful and patient. Always feel welcome when talking to my agent on the phone or one of their Associates."

"Great customer service."

"Colleen has been amazing. Helped me out so many times. Our family are long time clients and couldn’t be happier 5 stars"

"Awesome people in the office"

"I’ve been with them for years and they are always ready and willing to help even if that means I can get a better price elsewhere. They are very open and honest."

"I have worked with this office for a few years now with all my insurance needs and everyone I have ever talked with has been very responsive, fast, and kind. More recently Ashley wrote life insurance for my growing family and was very helpful throughout the entire process. I definitely recommend working with Collen and her staff for all insurance needs."